Certified Remediation · 24/7 Response
Enter the address.
We'll handle everything after that.
When law enforcement leaves, we arrive. Certified, discreet, and thorough — returning every space to safe.
All calls and assessments are completely private. We work directly with your insurance carrier.
Transparent Process
Every step, explained plainly.
We believe knowing exactly what happens — and when — is itself a form of relief. Nothing is hidden, nothing is rushed.
Scene Assessment & Scope
A certified project manager arrives in an unmarked vehicle within the estimated window. They conduct a private walkthrough, document affected areas, and present a written scope with no obligation.
Barrier Setup & Area Isolation
Affected rooms are isolated using 6-mil polyethylene sheeting and negative air pressure machines to prevent cross-contamination. HVAC is temporarily sealed.
Bio-Decontamination & Material Removal
EPA-registered hospital-grade disinfectants are applied using electrostatic sprayers. All porous materials unable to be decontaminated are removed and disposed of per state biohazard regulations.
HEPA Filtration & Odor Neutralization
Industrial HEPA air scrubbers run continuous cycles while hydroxyl generators neutralize odor molecules at the molecular level — not masking, eliminating.
Third-Party Air Quality Testing
An independent industrial hygienist — not affiliated with Restore — tests surfaces and air quality. Results are sent directly to you and your insurance carrier.
Certified Clearance Document
Upon passing third-party verification, you receive a signed Clearance Certificate acceptable to all major insurance carriers and property management companies.
Verified & Certified
You're handing us your keys.
Here's who we are.
Every technician on our team holds current certifications. These aren't framed diplomas — they're active requirements we maintain annually.
4,200+
Scenes restored
< 2 hrs
Average response
100%
Insurance accepted
18 yrs
In service
IICRC
Institute of Inspection Cleaning and Restoration Certification
WRT · ASD · AMRT · FSRT
ABRA
American Bio-Recovery Association
Certified Bio-Recovery Technician
OSHA
Occupational Safety & Health Administration
29 CFR 1910.1030 Bloodborne Pathogens
EPA
Environmental Protection Agency
Registered Disinfectants — List N Compliant
DOT
Department of Transportation
Biohazardous Waste Transport Licensed
State
State-Licensed Biohazard Remediation
All 50 states, current licensure maintained
Clearance Certificate
What you receive at completion
Technician names & certification numbers
EPA-registered solutions applied with lot numbers
Independent third-party air quality results
Surface ATP test readings by room
Chain-of-custody waste disposal log
Signed by certified industrial hygienist
Accepted by all major insurance carriers including State Farm, Allstate, Farmers, and USAA. Meets requirements for property transfer documentation in all 50 states.
Private Assessment
Schedule your assessment.
No obligation. A certified project manager reviews your situation and provides a clear, written scope — typically within 2 hours of your request.
Common Questions
Answers before you need to ask.
In the majority of cases, yes. Homeowner's insurance, renter's insurance, and property management policies typically cover biohazard remediation under the "sudden and accidental" clause. We work directly with your adjuster and provide all required documentation — including our certified clearance document — to support your claim. We can also submit directly on your behalf.
Our average response time is under 2 hours in metro areas. We operate 24 hours a day, 7 days a week, 365 days a year — including holidays. When you contact us, we dispatch the nearest available certified crew immediately.
We arrive in unmarked vehicles. Technicians wear plain PPE without company branding visible from the street. We do not communicate with building management, neighbors, or any third parties without your explicit written consent. All records are handled under strict privacy protocols.
No. Many clients prefer not to be on-site, and we fully support that choice. We coordinate via your preferred contact method, provide progress updates, and secure the property when complete. A trusted representative can be designated if you prefer someone present.
Any item that cannot be fully decontaminated is documented with photographs before removal and listed in the chain-of-custody log. Items with sentimental value that can be safely restored are treated and returned. You review and approve the disposition plan before any removal occurs.
Yes. We have established relationships with property management companies and can bill directly, coordinate tenant communications if appropriate, and provide the certified clearance documentation required before a unit can be re-listed or re-occupied. We also provide letters suitable for health department notification requirements.
Still have questions? Our team is available right now.
Call 24/7 Dispatch